Baji Live Privacy Policy – How We Protect Your Data

1 Introduction

This privacy policy explains how baji live collects, uses, stores and protects the personal data of players who use the baji live platform — including the website at baji-live.fun and the baji live mobile application. Baji live is committed to handling your personal data responsibly and transparently.

When you register an account on baji live, make a deposit, play a game or contact our support team, you share certain information with us. This policy tells you exactly what that information is, why we need it, and what we do with it. We've kept the language as straightforward as possible because we think you deserve to understand how your data is being used — not just tick a box and move on.

This policy applies to all baji live players regardless of how they access the platform — via desktop browser, mobile browser or the baji live app. By using baji live, you confirm that you have read and understood this privacy policy. If you have questions about anything in this document, contact our support team before you register.

2 Data We Collect

Baji live collects personal data in several categories depending on how you interact with the platform. Here is a breakdown of the types of data we may hold about you:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health data unless specifically required by law or for responsible gaming purposes (for example, if you self-declare a gambling problem).

3 How We Collect Your Data

Baji live collects your personal data through the following channels:

• Direct input: Information you provide when you register an account, complete KYC verification, make a deposit or withdrawal, or contact our support team.
• Automated collection: Technical and usage data collected automatically when you visit the baji live website or use the app, including via cookies and similar tracking technologies.
• Payment providers: Transaction confirmation data received from bKash, Nagad and Rocket when you make a deposit or withdrawal.
• Identity verification services: Data returned by third-party KYC providers when we verify your identity documents.
• Fraud prevention services: Risk signals and device fingerprint data from fraud detection partners used to protect the platform and all players.

4 Why We Use Your Data

Baji live uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is a clear breakdown of why we use each type of data:

• Account management: To create and maintain your baji live account, verify your identity, and keep your account secure.
• Payment processing: To process deposits and withdrawals via bKash, Nagad and Rocket, and to maintain accurate transaction records.
• Game delivery: To provide access to games, record game outcomes, and calculate and credit winnings to your account.
• Legal compliance: To meet our obligations under anti-money laundering (AML) regulations, including identity verification and transaction monitoring.
• Responsible gaming: To monitor gaming patterns and identify players who may be showing signs of problem gambling, so we can offer appropriate support tools.
• Fraud prevention: To detect and prevent fraudulent activity, multi-accounting, bonus abuse and other violations of our terms.
• Customer support: To respond to your enquiries, resolve disputes and improve the quality of our support service.
• Platform improvement: To analyse usage patterns and improve the baji live platform, fix bugs and develop new features.
• Marketing communications: To send you information about promotions and offers on baji live, where you have opted in to receive such communications. You can opt out at any time.

5 Legal Basis for Processing

Baji live processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to fulfil our obligations to you under the baji live terms and conditions — including running your account, processing payments and delivering games.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations and identity verification requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring and platform improvement, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications, where you have given explicit consent. You may withdraw consent at any time by contacting support or using the unsubscribe option in any marketing email.

6 Data Sharing and Third Parties

Baji live shares your personal data only with trusted third parties who assist in operating the platform, and only to the extent necessary for those specific purposes. We do not share your data with any party for their own commercial use.

• Payment processors: bKash, Nagad and Rocket receive the transaction data necessary to process your deposits and withdrawals.
• KYC and identity verification providers: Third-party services that verify your identity documents as part of our compliance obligations.
• Fraud prevention partners: Services that help us detect and prevent fraudulent activity on the platform.
• Game providers: Game software providers may receive anonymised session data necessary to deliver their games on the baji live platform.
• Regulatory authorities: We may be required to share data with law enforcement or regulatory bodies where required by law.
• IT and hosting providers: Infrastructure providers who host the baji live platform and are bound by strict data processing agreements.

All third parties who process data on behalf of baji live are required to handle that data securely and in accordance with applicable data protection standards. They are not permitted to use your data for any purpose beyond the specific service they provide to baji live.

7 Cookies and Tracking Technologies

Baji live uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage and support security functions. A cookie is a small text file stored on your device when you visit a website.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on baji live.
• Analytics cookies: Help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and device fingerprinting.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some platform features. Disabling essential cookies will prevent you from using the platform.

8 Data Security

Baji live takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure.

• Encryption: All data transmitted between your device and the baji live platform is encrypted using TLS (Transport Layer Security). Sensitive data stored on our servers is encrypted at rest.
• Access controls: Access to personal data within baji live is restricted to staff who need it to perform their job functions. All access is logged and monitored.
• Regular security reviews: Our systems and processes are reviewed regularly to identify and address potential vulnerabilities.
• Incident response: In the event of a data breach that affects your personal data, baji live will notify affected players promptly and take immediate steps to contain and remediate the breach.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

9 Data Retention

Baji live retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods depend on the type of data:

• Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure, as required by AML regulations.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Gaming history: Retained for the duration of your account and for two years after account closure.
• Support communications: Retained for two years from the date of the last communication.
• Technical and usage data: Retained for up to 12 months in identifiable form, after which it may be retained in anonymised, aggregated form indefinitely.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

10 Your Privacy Rights

As a baji live player, you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond within 30 days.

11 Children's Privacy

Baji live is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on baji live, please contact us immediately at [email protected]. We will investigate and close the account promptly, deleting any associated personal data.

Baji live uses age verification checks during registration and may request proof of age at any time. Accounts where age cannot be verified will be suspended until verification is complete.

12 Updates to This Policy

Baji live may update this privacy policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.

The updated policy will be published on this page with a revised "last updated" date. We encourage you to review this page periodically. Your continued use of baji live after any update constitutes acceptance of the revised privacy policy.

13 Contact Us

If you have any questions about this privacy policy, want to exercise your data rights, or have a concern about how baji live handles your personal data, please get in touch:

• Live chat: Available 24/7 directly on the baji live platform — the fastest way to get a response.
• Email: [email protected] — we aim to respond to all privacy-related emails within 24 hours.